One India Hosting

What is virtual Web hosting?

We specialize in virtual Web hosting, which means that you can find a home for your Web site on our high performance Web servers and establish your presence on the Internet with your own unique domain name. This is a very intelligent and cost effective alternative to hosting your own web site internally. Our shared hosting environment gives you the benefits of high performance servers, high bandwidth connectivity that can seamlessly grow with your needs, pre-installed software, guaranteed reliability and around-the-clock support, all at a small fraction of the cost of doing it yourself.

Is 500 MB/month of data transfer going to be enough to support my web site?

Our experience has shown that 500 MB/month will be more than enough bandwidth for the average Web site. Depending on the quantity and size of your files, this could support thousands of hits per month. Note that only a small percentage of our customers have exceeded our data transfer threshold. Should your needs grow, however, we have cost effective plans that are designed to grow with you. For example, most of our customers begin with our Professional plan. Those whose sites have become quite popular have either paid $0.10/MB/mo. for additional data transfer or have upgraded to our Corporate or Commercial plans, which have much higher data transfer limits. A very small percentage of our customers with extremely popular sites have found it cost effective to upgrade to our Enterprise or High Volume plans which have high enough data transfer limits to accommodate nearly all of our customers' needs.

How do I transfer files to my Web site ?

Files can be transferred to the Web server via File Transport Protocol (FTP). If you have a PPP Internet account and need FTP software, you can download a program for either the PC or Mac from our site. Internet providers such as AOL, Compuserve, and Prodigy may have a built-in FTP interface. An FTP tutorial is available for first-time users.

Microsoft FrontPage users can 'publish' their sites to our server and should not use FTP.

How long does it take to set up a new account ?

Most accounts are set up and active within 24 hours! Once an account is set up an activation notice will be sent you via e-mail including a userID, password, and FTP hostname. You can begin uploading files to your new web site immediately thereafter. Domain account users will be given a temporary URL to access their site via the Web prior to the completion of either domain registration or transfer.

Domain Name Related Questions

Will I be able to access my domain name with or without the 'www.'?

Yes, you will be able to access the domain name with or without the 'www.' in front. For example, you can access the domain name "mydomain.com" by going to "www.mydomain.com" as well as "mydomain.com".

Do you handle domain registration?

Yes. We will contact the InterNIC once your account is activated to request either a new domain name registration or a transfer. You do NOT need to submit a registration or modification template to the InterNIC, as this will only delay your request.
When an account is activated with a new domain name, we will automatically send the registration template to InterNIC. The information sent on the template is pulled directly from the order form. InterNIC typically completes the registration within 24 hours, and propagation typically takes about 72 hours.

Can I transfer an existing domain name?

Yes. Whether you place an order by telephone or via our online order form, be sure to specify that you are requesting a transfer and NOT a new domain. You should keep the service at your present site while waiting for your domain name to transfer. We will provide you with a temporary IP address so you can mirror your site on our server. All e-mail and Web pages will still be accessed from your current site. When InterNIC receives the template, they will generate an acknowledgment request (Ack/Nak) and send it to the current administrative contact of the domain. Once the administrative contact acknowledges the transfer, InterNIC will update their records.

How long does it take before my domain name is active?

Once the InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about 36 hours before it visible to all users of the Internet. All Internet providers must update their records (DNS tables) to reflect new site locations. This process is called propagation.

If I require more monthly data transfer and web disk space,what should I do?

If you require more monthly data transfer and web disk space, you can email to us and we will customise a plan for you.

Will the price fluctuate over time?

IMS Hosting assure all our clients that your price will be fixed as per the length of your contract. There will be no changes in the price during the contractual period unless you decided to upgrade the plan.

What are the billing cycle available to me?

We provide the flexibility of payments in Semi-annually, and annually to our clients.

What are the payment modes available to me?

Clients can choose to make payment via CheQUE, DD, CASH, and Paypal

If my database or websites files get corrupt, can you restore it from a backup?

Yes, we can do so for free. While we maintain backups of all our servers, we do encourage customers to take their own. JodoHost cannot be held responsible for any data-loss (please read our Terms of Service for more)